Crowd Control

• Visitor Regulation: Only one visitor is permitted per patient during designated visiting hours to ensure a peaceful and hygienic environment.
• Patient Attendants: Each patient is allowed a single attendant to maintain order and minimize congestion.
• OPD Flow Control: Outpatient visitors are restricted to their assigned zones to prevent unnecessary movement within the facility.
• Premises Protocol: Unwarranted loitering within the hospital premises is strictly prohibited to maintain decorum and operational efficiency.

Incoming Patient

• Critical Care Priority: Patients in critical condition or requiring urgent medical attention are prioritized for immediate treatment.
• IPD Admissions: All admitted patients are systematically guided to the admission desk to complete formalities swiftly and without confusion.
• OPD Navigation: Outpatients are courteously directed to their respective departments for timely consultations.

Handling Hostile Situations

• CoConflict Resolution: Relatives displaying distress or aggression are engaged through calm, empathetic dialogue.
• Security Assurance: In cases of threats or physical hostility towards medical staff, swift and firm action is taken, including immediate escalation to hospital administration.
• Legal Support: Law enforcement is informed promptly when necessary, following protocol and with administrative approval.

Our strategically designed, discreet yet robust security framework has made us the preferred hospital security partner across Mumbai. With a commitment to safety, sensitivity, and discipline, we bring peace of mind to healthcare environments.